SUPPORT AND ADVICE - helping people in business respond to the tragic event on 15 March

This is a very sad time for Ōtautahi Christchurch, our people and Aotearoa New Zealand. Our thoughts and condolences are with all those who have been affected by this unprecedented and deeply shocking event. What we know about our city and our people is that we are resilient, strong and determined and what we are seeing across our community is a deep sense of compassion and motivation to help eachother. 

There is a range of support available across our community. The Chamber is acting as a conduit for business to information that will provide you with the support you may need.  We know your immediate concern will be to focus on the wellbeing of your people.  The Chamber is here to help you do that with advice and support – please call 0800 50 50 96 or click here. We will continue to add more content to this page as we move forward.

Recently added resources, information and support:
✔ Whether you have lost a loved one, been injured, been a witness, or if you're supporting affected people, there is a range of government support available, these are listed here on the CCC Community Support Fact Sheet.
✔ Free session for employers and their staff: Caring for Yourself and Others Post Incident (4 April)



From understanding leave entitlements and business interruption insurance to leading wellbeing for your team - we are here to help with advice and support across the full spectrum of business needs. The Chamber team is on hand to answer any of your questions and concerns, and to provide you with support.
Call us on 0800 50 50 96.



Employee Assistance Programmes

If you already have an EAP service in place ensure your staff understand how to access this support.

Please contact us should you wish to be connected to a EAP or Wellbeing provider. 

Whether you engage with such a programme or not EAP providers will be able to provide onsite support should you need that.

Supporting staff

The University of Canterbury has put together guidelines for employers and leaders in supporting their staff 

Click here for the guide

Other useful resources for supporting your team

Employment during and after disasters

Managing stress in an emergency

Managing stress and fatigue

Supporting teams through tragedy

Tips for coping

All Right have some practical tips on the small things we can do to look after ourselves and others

Click here to view

Free self-care seminar for you and your staff 

Free session for employers and their staff: Caring for Yourself and Others Post Incident (4 April) 

Click here for more information

National Remembrance Service

National Remembrance Service for the victims of the Christchurch mosques terrorist attack, and all those affected by it, will be held on Friday 29 March.

Click here to view details
Order of service


Work and wages

The Chamber have put together a work, wages and unforeseen circumstances to assist you in understanding your employer obligations

 Click here for the guide


Crombie Lockwood has provided information in relation to navigating your business insurance.

 Click here to read


The Chamber's workplace lockdown response guide

 Click here to access


Immigration advice

For visas or immigration information visit the Immigration NZ's website

Click here for contact details

Cultural guidance

A useful cultural guide, from the Office of Ethnic Communities

Click here for the guide

Interpretation assistance

For interpretation assistance contact Language Line

Click here for contact details


Community support fact sheet If you have been affected by the tragedy in Christchurch, there's a range of government support available for you - whether you've lost a loved one, been injured, been a witness, or if you're supporting affected people. Click here to see the range of support available

Immigration advice

Free immigration advice available for victims of the Christchurch attack made available by Lane Neave

Contact Mark Williams on 03 379 3720 or via email

MSD (Work and Income) support

For those affected by the Christchurch tragedy, or are out of town and need to travel to Christchurch because of it, the Ministry of Social Development (Work and Income) may be able to assist.

Click here for contact details or contact the MSD helpline on 0800 779 997.


Victim Support

0800 842 846


0800 543 354

Government Helpline

0800 779 997

‘Need to Talk’

Call / text 1737


0800 376 633


0800 54 37 54

Resources for talking with children 

How to talk to your kids about trauma

How to talk to children about terrorism

MOH: Helping children


Christchurch City Council

Click here to access


Click here to access

We will continue to update this page over time. If you know of any helpful resources that would provide value to our community of businesses, please feel free to send them through to us at