Terms and conditions

Terms and conditions

Disclaimer

The Employers’ Chamber of Commerce (Inc) (“Business Canterbury”) tries to ensure the information on this website is accurate and current but does not accept liability for any error or omission it may contain. All warranties expressed or implied as to the accuracy or completeness of the information on this website, or in respect of any products or materials referred to, are excluded to the extent permitted by law. Links here may lead to other websites, and some information on this website may be provided by third parties. Business Canterbury accepts no responsibilities for the currency or accuracy of such information. You should verify it with those parties directly. The information contained on this website is intended to provide general information about Business Canterbury's current products and is subject to change without notice. Use of this website is deemed to be acceptance of the terms and conditions contained in this policy. Business Canterbury may vary this policy at any time. The current version of the policy will be maintained on the website.

Conditions of Membership

When making an application to become a member of the Employers’ Chamber of Commerce (Inc) (Business Canterbury) you agree to be bound by the Constitution of the Business Canterbury and the following specific terms and conditions:

Consent

• You must consent in writing to become a Member of the Business Canterbury (Clause 6.2 (Consent))
• As a member you consent to Business Canterbury recording your name, contact details, the date your organisation became a member, the category of membership, and other information that allows Business Canterbury to provide you with appropriate support under your membership (Clause 6.4. Register of Members),  
• It will be assumed that with consenting to becoming a member that you will have read the Constitution and that you agree to comply with the content of the constitution. (Clause 17).
• You consent to receiving membership related emails such as information related to the AGM, Board elections, renewal notices and invoices. You will need to subscribe to any other correspondence such as newsletters or blogs. 
  
  

Subscriptions

• Membership is for a 12-month term, irrespective of payment type.
• The subscription payments are based on the desired membership category and any additional service modules that are purchased.
• Resignations must be in writing four weeks prior of the annual anniversary date. Members resigning after their membership anniversary date will be billed for that year’s membership or part thereof - at Business Canterbury's sole discretion. (Clause 12.3 (a))
• In the event of resignation, you are liable for any outstanding subscription, special subscription or other fees due on the resignation date and no refund will be payable in respect of any payment already made. (Clause 6.8 & Clause 12.3. (a)(ii))
• Members are liable for any costs incurred by Business Canterbury in recovering payment of outstanding accounts. 
• A member shall remain a member until written notice of resignation signed by the member or authorised agent is delivered to Business Canterbury and payment for any outstanding subscriptions due is made.
  
  

Membership rights

• Access to rights and responsibilities as indicated by your membership class (Clause 6.3), including:
  • The right to nominate others or to stand for election for the Business Canterbury Board (Clause 8.4).
  • The right of vote for board members (Clause 11.5 (a))
• Services as indicated by your membership class (Clause 6.3)
• Business Canterbury has the absolute right to decline membership and you understand this application is subject to approval by the Business Canterbury Board.
• Business Canterbury has the absolute right to cancel your membership without prejudice to any other rights that it may have.
  
  

Services

• The information provided by Business Canterbury is for the confidential use by the member for the business covered by the subscription as listed in membership documentation. The member undertakes not to use or disclose the information for the benefit of other organisations.
• Services provided by Business Canterbury are in relation to a members’ business interests. All services are provided on the basis that the provisions of the Consumer Guarantees Act 1993 will not apply to the use of Business Canterbury services in relation to members business interests, in any way.
• From time to time, Business Canterbury will communicate with you electronically, by email, phone or by text/SMS regarding Business Canterbury events, activities, opportunities, benefits of membership, surveys and the like. You agree to receive these messages as part of your membership, and we will ensure that an appropriate ‘opt out’ system is in place to help you manage these communications.
• All information held on our records relating to a member is confidential and shall only be used in relation to the services provided by Business Canterbury.
• From time-to-time photographs and video of members taken at Business Canterbury events will be used in promotional material for the organisation. If a member does not wish for their image to be used, they should contact info@cecc.org.nz.
  
  

AdviceLine

Our aim is to assist Business Canterbury members to be proactive and informed in ensuring statutory compliance and best practice in the area dealing with employment relationships. The advice provided does not constitute a legal opinion and is based solely on the information provided to the AdviceLine Advisors by the enquirer.

Booking & Purchasing Chamber Products Online

General

Credit card payment is available online in real time. You will be informed immediately if your credit card is declined. If declined, you may check the accuracy of the credit card number and expiration date or choose a different card to try. Your registration or booking will be submitted immediately for activation once you completed your online payment. Your credit card details will NOT be retained by Business Canterbury after the transaction.  Credit card fees may apply.

Cancellation and Refund Policy for Training Courses & eSeminars/Webinars

We require ten (10) clear working days’ notice of a cancellation to approve a refund less 10% administration fee or transfer to another course.  If you are unable to give such notice, we would be happy for you to arrange for another person to attend on the day on five (5) clear working days’ notice.  If we do not receive a cancellation notice or if a participant fails to show on the day, full fees will be payable and refunds will not be given. Registrations that are cancelled with less than five working days’ notice will not be eligible for a transfer to another date, or refund. Should a course fail to attract a minimum number of participants, we reserve the right to cancel it and or reschedule. 

Cancellation and Refund Policy for Events 

Business Canterbury requires five (5) clear working days’ notice of a cancellation to allow for a refund. Unless otherwise stated a 20% administration charge will apply. You may, on five (5) clear working days’ notice, arrange another person to attend in your place. Unless such notice is given, full event fees are payable, and refunds will not be given. However, you can still receive the event documentation, where available. 
Business Canterbury reserves the right to add, reschedule or substitute speakers and/or vary advertised programs, prices, event dates and venues. Business Canterbury also reserves the right to cancel any part of the event. Should an event fail to attract a required minimum number of participants we reserve the right to cancel the event. In the event of cancellation, total refunds and damages are limited to the value of the paid registration. Any materials, presentations, language or statements made by our presenters, speakers, partners or sponsors do not necessarily reflect the views of The Employers’ Chamber of Commerce (Inc).

Copyright

The copyright in all materials displayed or available on this website is the property of Business Canterbury unless otherwise stated. If the owner of any material published on this website is not Business Canterbury, the rights in respect of that material will be as defined by the copyright owner of the material concerned. Unless otherwise stated you are permitted to copy textual material published by Business Canterbury (or the BusinessNZ Affiliates) for your own non-commercial use provided you retain and display any copyright notice applying to the material. No material from this website may be reproduced or distributed in any media without written permission from Business Canterbury.

Online Privacy Policy

Business Canterbury will accept personal information provided by you on this site, particularly in relation to online course registration, online registration for events and from inquiries. Business Canterbury may from time to time collect additional information about you on this website. Such information will only be used for the purpose of providing or enhancing Business Canterbury products and services to you. We will not supply your information to any third party without your prior agreement. Business Canterbury reserves the right to contact you regarding your attendance at our events for purposes including post-event survey, information updates, speaker materials, attendance appreciation, potential membership opportunities and related sponsor or marketing material. As required by the Privacy Act 2020, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. For more information, please read our Privacy Policy.

Use of Cookies

We use cookies, which are are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We have implemented and use display advertising.

Third party vendors, including Google, show our ads on sites on the internet using Remarketing with Google Analytics.

Third party vendors, including Google & DoubleClick, use cookies to serve ads based on your prior visits to this website.

We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Alternatively, you can opt out of Google Analytics for Display Advertising - opt out of cookies by visiting the Network Advertising Initiative opt out page. 

We use HubSpot as our CRM and website platform which allows us to provide you with a better customer experience.  Some of the cookies that we use include but are not limited to: 

• Essential website cookies: These cookies are strictly necessary to provide you with services available through our website.
• Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
• Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.
• Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
• Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our website through third party social networking and other websites. These cookies may also be used for advertising purposes.

Online Security Policy

Business Canterbury's online payment facility is provided by Stripe. Stripe supports all major credit cards including Visa, American Express, Diners Club and MasterCard as well as all banks in New Zealand. 

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. This audit includes both Stripe’s Card Data Vault (CDV) and the secure software development of its integration code.

Although we are confident your credit card details and anonymity are protected, Business Canterbury makes no warranty nor takes responsibility for events arising from unauthorised access of the information you provide.

To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active, and your transaction is being conducted in secure mode. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Complaints & Disputes

Business Canterbury seeks to foster a supportive and harmonious environment for its members and customers. Business Canterbury is committed to addressing complaints and disputes in a fair, impartial, and timely manner.  The process we follow can be found here.