We are looking for an experienced and innovative marketer to join our Leadership Team to help us take our organisation to the next level. The successful candidate will have that X-factor and be excited by the opportunity to bring fresh thinking and new ideas to our organisation, helping us stay ahead in our fast-paced digital world. We are excited about finding a consumer-focused marketer to join our team who has a genuine desire to put members first, understands business in the current climate and is motivated to stay in touch with the evolving business environment our members operate in. As part of the Leadership Team, this role will develop and execute the marketing strategy for the organisation. Given the small team we have, the successful candidate will need to be comfortable moving between strategic ideation and getting their hands dirty – contributing to the doing – and will work across the entire business.
CUSTOMER EXPERIENCE MANAGER
We are looking for a Customer Experience Manager to join our Leadership Team, who will lead the way in ensuring that our proposition to the business community and our service to members is second to none. The successful candidate will work across the entire business to grow our membership and transform the way we engage with our members and the wider business community. We are looking for someone who has a genuine desire to put customers first, is motivated to deliver a high-quality customer experience that recognises the dynamic business environment that we operate in, being comfortable moving between their leadership role and getting their hands dirty by contributing to the doing. The ability to form strong relationships across the organisation and with key partners and suppliers will be critical in achieving the objectives of the role.