Fonterra CEO Miles Hurrell on Strategic Clarity, Growth and Innovation
On 9 December 2025, Business Canterbury welcomed Fonterra CEO Miles Hurrell for an exclusive conversation exploring the company’s recent strategic divestment and its implications for New Zealand’s dairy industry. While the session was packed with detail, here’s a high-level overview of the topics covered and questions answered.
Strategic Shifts and Key Topics
Miles provided insights into why the divestment made sense for Fonterra, including how the cooperative evaluates long-term value and return on capital. The session explored the company’s operational priorities, from leveraging AI and robotics in manufacturing to navigating global growth opportunities.
Attendees also learned how Fonterra approaches partnerships and supply agreements, maintaining strong B2B relationships while expanding into new markets. Discussion points touched on sustainability initiatives, environmental challenges, and the role of innovation in driving future growth.
Some of the critical questions addressed included:
- Why now was the right time for the divestment.
- How Fonterra safeguards long-term value for New Zealand suppliers.
- Lessons from managing major international transactions.
- The impact of technology and innovation on operational efficiency.
Why This Matters for Your Business
Even if you couldn’t attend, the session highlighted lessons applicable beyond dairy. Strategic clarity, operational focus, and forward-looking planning are essential in any industry. The discussion emphasised how understanding global markets, managing partnerships, and embracing innovation can strengthen resilience and unlock growth opportunities.
Future Business Canterbury events will continue to provide exclusive access to leaders like Miles Hurrell. Attending gives you the chance to hear directly from top executives, gain actionable insights, and stay ahead of trends shaping New Zealand and international markets.

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